Terms of Supply

These Terms of Supply ("Terms") apply to all quotations, orders and supply of products by Anvor Amusement Equipment Co., Ltd.  ("we", "us", "our") to any customer ("you", "your"). By placing an order with us, you agree to these Terms.

1. Quotations and Validity

1.1 All quotations are valid for 30 days from the date of issue unless otherwise stated in writing.

1.2 Prices are based on the specifications, quantities and delivery terms stated in the quotation.

1.3 Any change in specifications, quantity, packaging, delivery terms or exchange rates may result in a revised quotation.

2. Orders and Confirmation

2.1 An order is only confirmed when we issue a Proforma Invoice (PI) and receive your signed confirmation or deposit payment.

2.2 We reserve the right to decline any order that cannot be produced or delivered according to our production schedule.

3. Payment Terms

3.1 Standard payment terms: 30% deposit by T/T upon order confirmation, 70% balance before shipment.

3.2 Other payment terms (L/C, Western Union, etc.) can be discussed and must be confirmed in writing.

3.3 All bank charges outside our bank are for the buyer's account.

3.4 Production will only start after the deposit is received.

4. Production Lead Time

4.1 Standard production lead time is 15–30 working days after deposit and confirmation of all details, depending on product type and order quantity.

4.2 Peak season (September–January) may require longer lead time. Please confirm with us before placing urgent orders.

4.3 Lead time does not include shipping time.

5. Minimum Order Quantity (MOQ)

5.1 MOQ varies by product. Please refer to the product page or contact us for details.

5.2 For customized products (size, color, logo, theme), a higher MOQ may apply.

6. Customization and OEM / ODM

6.1 We offer OEM and ODM services. Custom size, color, logo, packaging and theme are available.

6.2 Custom designs must be confirmed by both parties in writing (drawings, samples or 3D renders) before production.

6.3 Custom-made products are non-cancelable and non-refundable once production has started.

7. Packaging and Shipping

7.1 Standard export packaging: strong carton, woven bag or wooden case, suitable for sea or air shipment.

7.2 Shipping terms: EXW, FOB, CIF, CFR, DDP, etc. Please confirm the terms in the quotation.

7.3 We are not responsible for delays caused by shipping lines, customs, or force majeure events.

8. Inspection and Acceptance

8.1 Goods are inspected before shipment according to our internal QC standards.

8.2 Third-party inspection (SGS, BV, TÜV, etc.) can be arranged at the buyer's cost.

8.3 Any quality claim must be raised within 7 days after goods arrive at destination, with photos and detailed description.

9. Risk and Title

9.1 Risk of loss or damage passes to the buyer according to the agreed shipping terms (e.g. FOB, CIF).

9.2 Title of goods passes to the buyer only after full payment is received.

10. Force Majeure

10.1 We are not liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, epidemics, government actions, strikes, or transport disruptions.

11. Governing Law

11.1 These Terms are governed by the laws of [Country/Region].

11.2 Any dispute shall first be resolved through friendly negotiation. If no agreement is reached, the dispute shall be submitted to the competent court in [City, Country].